- Digital Delivery: All products sold on our website are digital and do not require physical shipping. Upon successful completion of the purchase, customers will receive instant access to download or access their purchased digital products.
- Order Processing: Once a customer places an order, the digital product will be available for download or access immediately. In case of any technical issues, our customer support team will be available to assist and ensure a smooth delivery process.
- Access Instructions: After purchase, customers will receive an order confirmation email containing detailed instructions on how to access and download their digital products. It is essential for customers to provide a valid email address during checkout to receive these instructions promptly.
- Download Limitations: Customers are typically allowed a certain number of download attempts for each purchased digital product. This measure is in place to prevent unauthorized distribution. If customers encounter any issues with downloading their product, they can contact our support team for assistance.
- Product Updates: In the event of product updates or new versions being released, customers who have previously purchased the digital product will be eligible for free updates. These updates will be available through the same download link provided in their order confirmation email.
- Refund Policy: As digital products are instantly accessible upon purchase, we do not generally offer refunds. However, if a customer encounters any technical issues that prevent them from accessing or utilizing the product, we encourage them to reach out to our support team for resolution.
- Privacy and Security: We prioritize the privacy and security of our customer’s personal information. All transactions are conducted through secure payment gateways, and customer data is handled in accordance with our Privacy Policy.
- User Account Responsibility: Customers are responsible for maintaining the security of their user accounts and login credentials. Any unauthorized access or suspicious activity should be reported immediately to our support team.
- Contact Information: If customers have any questions or concerns regarding the shipping/delivery of their digital products or need assistance with their orders, they can contact our customer support team via [contact details].
- Policy Changes: We reserve the right to update or modify this Shipping/Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically for updates.
By making a purchase on our website, customers acknowledge and agree to the terms and conditions outlined in this Shipping/Delivery Policy.
[Digiatoremedia] [digistoremedia.com [support@digistoremedia.com]